The tech support individual I spoke with said that she had had a similar (or the same) issue on her personal iPad and that she had to adjust some non-obvious Adobe/Flash settings in order to use DirecTV's web player. After the new install, with browser reboot, the same issue is occurring After one complete installation and a reboot, DirecTV prompted me to install the web player again (which I did, after removing the initial install) Please let us know if using another Internet connection (Wi-Fi network, data) than your home network, you can access to your Mobile DVR content and play it. Get help with your DIRECTV Gemini Air or remote. Learn how to fix DIRECTV audio, video and audiovisual issues. I have installed DirecTV's web player twice now, and restarted my computer a couple of times Let us know if you can stream from the app now. Learn how to fix DIRECTV audio, video and audiovisual issues. Get tech support, share tips and tricks, or contact DIRECTV for account questions, 24x7. The same error is happening on two browsers, Chrome and Safari The DIRECTV Support Community Forums Find answers to questions about DIRECTV’s products and services. Outdated flash player can hinder Directv player from. If yours is yet to be updated, it’s essential to update your browser’s flash player to the most recent version. In case you’re not aware, all the browsers make use of flash players to run media. Restart your video player." (Meaning no error code given.) This means that an obsolete version is most likely to affect your Directv player negatively. The error I get from DirecTV is nothing specific, just "Sorry, we've run into a problem. My Flash Player is up to date, version 18,0,0,203 I have a MacBook Pro Retina running Yosemite 10.10.3 ![]() They suggested that it may be a Flash issue. I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. As soon as you launch the video player, or when you try to play a video One thing to try is to clear the browser cache before launching the video player again. When I click on a program the loading screen comes up, goes to 100 but remains black. I tired reinstalling Adobe Flash Player and made sure it was not blocked. I am having issues using DirecTV's online video player streaming service. Unable to stream Direct TV I have a Macbook Air and recently updated the operating system to Mojave 10.14.1 since then I am unable to stream video on Direct TV.
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